{"id":17,"date":"2023-10-07T20:56:52","date_gmt":"2023-10-07T12:56:52","guid":{"rendered":"https:\/\/gracehan.com\/?page_id=17"},"modified":"2025-10-04T13:41:28","modified_gmt":"2025-10-04T05:41:28","slug":"delivery","status":"publish","type":"page","link":"https:\/\/gracehan.com\/en\/delivery\/","title":{"rendered":"Delivery"},"content":{"rendered":"
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Delivery<\/h1>\n\n\n\n
Order<\/a>\u3000\/\u3000Delivery<\/mark><\/a><\/div>\n\n\n\n
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Worldwide Shipping<\/strong><\/div><\/span><\/span><\/span><\/div>
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We are pleased to provide global delivery with complimentary international shipping. No additional duties or cross-border taxes will be charged.

\nDHL is our primary logistics partner, while orders to Mainland China, Hong Kong, and Macau are shipped via SF Express.\nOnce your order has been packed and dispatched, you will receive an email with a tracking number, allowing you to monitor delivery progress at any time.

\nEstimated delivery times are based on DHL\u2019s standard international schedules. Should unforeseen circumstances delay your delivery beyond the expected timeframe, Grace Han will notify you promptly and continue to provide support until your parcel is successfully delivered.<\/div>\n<\/div><\/div><\/div>\n\n\n\n
Grace Han Online Return Policy<\/strong><\/div><\/span><\/span><\/span><\/div>
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Grace Han offers a 14-day appreciation period to ensure a seamless and secure online shopping experience.

\n\nIf you wish to request a return or exchange, please contact our customer service within 14 days of receiving your order. We will arrange for collection via courier. Please return the item in its original packaging, along with all accompanying materials, and ensure it is securely sealed to prevent damage during transit.

\n\nOnce your return is received and inspected, a refund will be issued to your original payment method within 7\u201310 working days.\nThe exact date of refund posting may vary depending on your card issuer. For privacy protection, we kindly ask that the cardholder contact their issuing bank directly for further details. ( For international service, all prices are displayed and settled in GBP. Please note that exchange rate differences may occur in the event of a refund. )

\n\nEvery order is carefully inspected prior to dispatch to ensure the highest standards. Grace Han reserves the right to refuse returns or exchanges if the product has been damaged due to improper handling after delivery.<\/div>\n<\/div><\/div><\/div>\n<\/div>\n\n\n\n